Shipping Policy

JARIA's current payment page is a demonstration and does not accept payment or create a live order. We will review this policy before activating Shopify or another commerce and fulfillment provider.

Once live orders are enabled and payment is confirmed, orders are expected to be processed within 1–3 business days. Processing time is separate from the carrier's delivery time.

Express delivery is usually estimated at 6–9 business days after dispatch. Delivery dates are estimates rather than guarantees and may be affected by the destination, carrier operations, customs, holidays, severe weather, or other circumstances outside our control.

Qualifying free-shipping orders and all shipping charges are calculated in Canadian dollars (CAD). The available shipping charge will be displayed during checkout before payment is completed.

If duties, taxes, or other charges are collected by JARIA, they will be shown at checkout. A destination authority may impose additional charges separately. Customers should check local requirements before ordering internationally.

When an order ships, the customer will receive a confirmation email with the order details, carrier information, and a tracking link. Tracking can take 24–48 hours after dispatch to show its first update.

Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if a correction is needed. We cannot guarantee that an address can be changed once an order has entered processing or has been handed to the carrier.

If tracking does not update after 48 hours, a delivery is materially delayed, or a parcel arrives damaged, contact customer care with your order number and the email address used at checkout. We will review the available tracking and work with the delivery provider where appropriate.

Delivery of an order and return shipment are separate processes. Eligibility, timing, and return-shipping responsibility are explained in our Return Policy.

For shipping assistance, visit Contact Us or email jariahello@gmail.com.