Free shipping on qualifying orders · CAD at checkout

Customer Support

FAQ

Everything you need to know about shopping with JARIA — orders, delivery, returns, and more.

Orders

Orders are processed as soon as payment is confirmed.

Once your order is shipped, you will receive a confirmation email with:

  • Order details
  • Tracking link
  • Shipping carrier information

You can track your order anytime via the tracking link provided.

Delivery & Shipping

We aim to provide fast and reliable delivery for every order.

  • Express shipping: 6–9 business days
  • Processing time: 1–3 business days
  • All orders include full tracking

Once shipped, you will receive a tracking link by email where you can check your order status in real time.

Tracking may take 24–48 hours to update after shipment.

Returns & Refunds

We offer a 30-day hassle-free return policy on eligible items.

If you're not satisfied with your order, you may request a return within 30 days of delivery.

  • Items must be unworn and in original condition
  • Refunds are processed after inspection
  • Return instructions will be provided via email

We keep the process simple to ensure a smooth experience.

Payment

We accept major payment methods including credit/debit cards and secure checkout options.

All payments are encrypted and processed securely.

Shopping with confidence

  • ✔ 6–9 day express shipping
  • ✔ Real-time order tracking
  • ✔ 30-day easy returns

Still need help? Contact us.