Customer Support
FAQ
Everything you need to know about shopping with JARIA — orders, delivery, returns, and more.
Orders
Orders are processed as soon as payment is confirmed.
Once your order is shipped, you will receive a confirmation email with:
- Order details
- Tracking link
- Shipping carrier information
You can track your order anytime via the tracking link provided.
Delivery & Shipping
We aim to provide fast and reliable delivery for every order.
- Express shipping: 6–9 business days
- Processing time: 1–3 business days
- All orders include full tracking
Once shipped, you will receive a tracking link by email where you can check your order status in real time.
Tracking may take 24–48 hours to update after shipment.
Returns & Refunds
We offer a 30-day hassle-free return policy on eligible items.
If you're not satisfied with your order, you may request a return within 30 days of delivery.
- Items must be unworn and in original condition
- Refunds are processed after inspection
- Return instructions will be provided via email
We keep the process simple to ensure a smooth experience.
Payment
We accept major payment methods including credit/debit cards and secure checkout options.
All payments are encrypted and processed securely.
Shopping with confidence
- ✔ 6–9 day express shipping
- ✔ Real-time order tracking
- ✔ 30-day easy returns
Still need help? Contact us.